I’ve been trying to personalize my plates for my truck for the last 2 days, but I just can’t get it to work. I get to the part where I can check if the plate is available, then it says ‘order’ but that’s it. After that, it just takes me to everything I’ve already owned. I’ve tried using different browsers and devices, but nothing changes. Anyone else had this issue? Any tips?
That’s super frustrating! I’ve had issues like that before. Maybe try clearing your browser’s cache and cookies? That might help.
Drake said:
That’s super frustrating! I’ve had issues like that before. Maybe try clearing your browser’s cache and cookies? That might help.
I already tried that. Didn’t work for me, unfortunately. 
Could be a website issue. Try checking if the site’s down using something like ‘Is It Down Right Now’. That might tell you if it’s their end.
Marlowe said:
Could be a website issue. Try checking if the site’s down using something like ‘Is It Down Right Now’. That might tell you if it’s their end.
Oh, I didn’t think to check that! I’ll give it a shot. Thanks for the tip!
I’ve had problems with a similar site before. Try using their app (if they have one) instead of the website. It’s usually smoother.
Cleo said:
I’ve had problems with a similar site before. Try using their app (if they have one) instead of the website. It’s usually smoother.
I didn’t know they had an app. I’ll definitely check it out. Thanks!
Sounds like a compatibility issue. Make sure your browser and device software are up to date. That can sometimes mess with websites like this.
Have you tried contacting customer support? They might have a solution if it’s a system bug or something specific to your account.
Bailey said:
Have you tried contacting customer support? They might have a solution if it’s a system bug or something specific to your account.
I haven’t reached out yet, but I think I’ll try that if nothing else works. Thanks for the suggestion!