Anyone had issues with online license renewal?

Tried to renew my license online, but it got denied and IDK why. My credit card’s fine, goes through everywhere else, so kinda stumped here. Anyone had this happen?

Yeah, I had something similar! Sometimes the licensing site has random glitches. When did you try it?

Haven said:
Yeah, I had something similar! Sometimes the licensing site has random glitches. When did you try it?

Oh, it was around October 8. Maybe they had some issue then?

Haven said:
Yeah, I had something similar! Sometimes the licensing site has random glitches. When did you try it?

Could be! Sometimes they do maintenance without warning. You might want to try again or check with them directly.

Did you get any error message? Or just a generic denial?

Ashton said:
Did you get any error message? Or just a generic denial?

No error message, just a basic denial. So annoying!

Ashton said:
Did you get any error message? Or just a generic denial?

Ugh, that’s the worst. Maybe give your bank a call too? Could be a security hold on the card.

Sometimes they require extra docs if there’s any outstanding fines or insurance stuff. Could that be it?

Rafe said:
Sometimes they require extra docs if there’s any outstanding fines or insurance stuff. Could that be it?

Didn’t think of that! I’ll double-check if there’s any extra paperwork they need.

I had to call customer support when this happened to me. They can reset your app if it’s stuck.

Kiran said:
I had to call customer support when this happened to me. They can reset your app if it’s stuck.

Oh, didn’t know they could do that! Thanks, I’ll give them a ring.

Could be your financial institution blocking the charge for some reason. Banks are picky sometimes.

Mal said:
Could be your financial institution blocking the charge for some reason. Banks are picky sometimes.

True, they flagged a charge before. Guess I should check with them too.